Why is GloriaFood shutting down?
You didn’t open a restaurant because you love switching software platforms. We get it. Change feels risky, especially when orders are coming in and you can’t afford downtime.
But here’s the thing. Staying on a platform that’s working against you is the bigger risk.
If you’re a GloriaFood customer who’s been frustrated by slow support, creeping costs, or a product that feels like it stopped moving after Oracle took over, you’re not alone. Thousands of restaurants across the UK and Ireland have already made the switch to Flipdish. Most of them say the same thing afterwards: they wish they’d done it sooner.
Why restaurants are switching from GloriaFood right now
GloriaFood started as a simple, affordable tool for independent restaurants. That was the appeal. But since Oracle’s acquisition, many customers report a platform that feels increasingly neglected.
Oracle’s core business is enterprise POS. Independent restaurants are not their priority. That gap has only grown wider.
If any of that sounds familiar, you’re already halfway to making a decision. The only thing holding most people back is the fear of switching itself.
What actually happens when you switch to Flipdish
Here’s the part most platforms gloss over. The migration.
With Flipdish, it’s included. You don’t pay extra for it, you don’t do it yourself, and you don’t go offline while it happens. Here’s how it works in practice.
Step 1: Book a demo
A Flipdish specialist walks you through the platform and what it can do for your restaurant specifically. No generic sales pitch. No pressure. Just an honest conversation about whether it’s the right fit. If it is, you agree a go-live date that works around your operation.
Step 2: We migrate everything for free
Your menu, settings, and configuration get transferred by the Flipdish team. You don’t need to rebuild from scratch or spend a weekend re-entering every item and modifier. Most restaurants are live within a few days.
Step 3: Your customer data comes with you
One of the biggest fears restaurant owners have when leaving GloriaFood is losing their customer data. Years of order history, contact details, repeat customers. With Flipdish, that data is transferred as part of the process and from that point on, it’s yours. Owned and controlled by you, not sitting inside a third party’s infrastructure.
Step 4: You go live
Your branded ordering app is live, your website ordering is active, and your team is set up. A dedicated account manager is assigned from day one, not handed off to a support queue after onboarding.
What you get that GloriaFood doesn’t include
This is where the comparison gets interesting.
Your branded app is fully yours Not a reskinned third-party product with your logo dropped on top. A fully branded experience your customers download, order from, and associate entirely with your restaurant.
Loyalty and retention tools are built in. Push notifications, promotions, and campaigns that bring customers back are part of the platform, not extras you unlock at a higher tier.
Payments are handled too. Flipdish Pay is integrated directly into the platform, so you’re not bolting on a third-party payment provider or paying extra to accept orders online.
And support. Real support, based in the UK and Ireland, operating in your time zone. When something goes wrong at 7pm on a Saturday, you’re not filing a ticket and hoping for a reply by Tuesday.
The difference adds up. GloriaFood customers often find themselves paying for four or five separate add-ons just to get to a baseline that Flipdish includes from day one.
More than just online ordering
This is worth saying clearly, because it’s one of the bigger differences between Flipdish and most GloriaFood alternatives.
Flipdish is a full restaurant management system, not just an ordering tool. That means your online ordering, your POS, your marketing, and your customer data all sit in one place and talk to each other. For a restaurant owner managing a busy operation, that kind of joined-up visibility is worth a lot more than saving a few euros on a monthly plan.
The honest bit
Switching platforms is never completely frictionless. There will be a short period where your team needs to get familiar with a new system. Your customers may need to re-download a new app. These are real considerations.
But the Flipdish onboarding team handles the heavy lifting, the timeline is measured in days not weeks, and the long-term benefits, owning your data, paying no commission, having a support team that answers, outweigh the short-term adjustment by a considerable margin.
Most restaurant owners who switch from GloriaFood to Flipdish say the same thing: the actual process was far easier than they expected.
Ready to make the move?
If you’re comparing GloriaFood alternatives and want to talk to someone about making the switch, book a free demo with our team. No commitment, no long sales calls. Just an honest look at what’s possible.
